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MARKET RESEARCH & ANALYSIS
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BRAND STRATEGY & POSITIONING
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Privacy Policy
One Management LLC (hereinafter referred to as One Management or Company) respects the confidentiality of data, to promote the importance of confidentiality, and to comply with all necessary data protection laws. One Management has this policy (hereinafter referred to as the Policy) in relation to the collection, use, storage, and disclosure of personal data in accordance with the RA Law "On Personal Data Protection".
1. General Provisions
Personal data are any information related to an identified or identifiable natural person ("Data Subject"). Processing of personal data is any action or set of actions performed by One Management with personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. One Management processes the personal data of its current and potential customers, business partners, and job applicants (collectively referred to as "Data Subjects").
2. Data Subjects and Categories of Personal Data
One Management processes the following categories of personal data of Data Subjects:
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Contact information (name, surname, patronymic, email address, phone number, address)
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Payment details (credit or debit card numbers, bank details)
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Booking information (dates of stay, special requests, preferences)
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IP address, cookies, and other data collected through the website
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Information provided during job applications (CV, cover letter, work experience, education)
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Other information voluntarily provided by Data Subjects through forms, surveys, or communications
One Management processes personal data on the following legal grounds:
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Performance of a contract or taking steps at the request of the Data Subject prior to entering into a contract
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Compliance with legal obligations to which One Management is subject
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Legitimate interests pursued by One Management or by a third party
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Consent of the Data Subject
3. Legal Basis for Data Processing
4. Methods of Collecting Personal Data
Personal data may be collected by One Management through the following methods:
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Directly from Data Subjects via website forms, email, phone, or in-person interactions
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Automatically via website cookies and tracking technologies
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From third-party partners or service providers with whom Data Subjects have interacted
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Through publicly available sources
One Management processes personal data for the following purposes:
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Providing services (hotel bookings, restaurant reservations, event management)
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Processing payments and managing transactions
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Communicating with customers and responding to inquiries
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Marketing and promotional activities (with consent)
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Recruitment and employment processes
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Compliance with legal and regulatory requirements
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Improving services and website functionality
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Ensuring security and preventing fraud
5. Purposes of Personal Data Processing
Personal data may be accessed by:
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Authorized employees of One Management who need the data to perform their job duties
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Third-party service providers who assist in providing services (payment processors, IT service providers, marketing agencies)
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Government authorities and law enforcement agencies when required by law
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Business partners and affiliates for legitimate business purposes
All third parties with access to personal data are required to maintain confidentiality and comply with applicable data protection laws.
6. Access to Personal Data
One Management retains personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Specific retention periods are:
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Customer data: For the duration of the business relationship and up to 5 years thereafter
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Marketing data: Until consent is withdrawn or up to 3 years of inactivity
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Job applicant data: Up to 1 year after the recruitment process, unless consent is given for longer storage
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Financial records: As required by applicable tax and accounting laws
7. Retention Period
When the retention period expires or the purpose of processing is fulfilled, One Management will securely destroy personal data by:
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Permanently deleting electronic data from servers and databases
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Shredding physical documents containing personal data
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Ensuring that third-party service providers also destroy data in accordance with contractual obligations
8. Personal Data Destruction
9. Rights of Data Subjects
Data Subjects have the following rights:
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Right to access: Request access to personal data held by One Management
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Right to rectification: Request correction of inaccurate or incomplete data
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Right to erasure: Request deletion of personal data under certain circumstances
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Right to restriction: Request limitation of data processing under certain circumstances
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Right to data portability: Request transfer of data to another controller
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Right to object: Object to processing based on legitimate interests or for marketing purposes
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Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing
To exercise these rights, Data Subjects may contact One Management at: Tel. +37441042033 or info@onemanagement.am
One Management implements appropriate technical and organizational measures to ensure the security of personal data, including:
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Encryption of data in transit and at rest
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Access controls and authentication mechanisms
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Regular security audits and vulnerability assessments
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Employee training on data protection and security practices
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Incident response procedures in case of data breaches
10. Data Security
11. Consent
By providing personal data to One Management, Data Subjects consent to the collection, use, and disclosure of their personal data as described in this Policy. Consent may be withdrawn at any time by contacting One Management.
12. Changes to the Policy
One Management reserves the right to update or modify this Policy at any time. Changes will be posted on the website, and the effective date will be updated accordingly. Continued use of services after changes constitutes acceptance of the revised Policy.
13. Contact Information
For any questions, concerns, or requests regarding this Policy or the processing of personal data, please cont
One Management LLC
Phone: +37412744740
Email: info@onemanagement.am
Address: Myasnikyan 1/6, 2nd floor, 2nd area, Yerevan, RA
Effective Date: January 1, 2024
